Cisco Smart Business Communications System offers a range of features, including:

• Telephone call-processing software with automated attendant, voicemail, and basic call distribution capabilities
• A full line of business phones, complete with traditional and advanced features such as support for video, for all types of businesses and workers
• Paging, conferencing, and video calls
• Integrated business productivity applications
• Optional ability to see availability of colleagues whether they're using a phone or PC
• Optional integration with popular customer relations management (CRM) applications from Microsoft or Salesforce.com
• Optional integration with specialized third-party applications for increased employee productivity
• Optional wireless access
• Built-in set up and management tools


Cisco Smart Business Communications System: Overview